Fast Shipping Delivery Policy



  • Care You is based at 110 Cochranes Rd, Moorabbin, Melbourne. All orders are despatched from our Melbourne warehouse.
  • Please note that we delivery to Australia and New Zealand only
  • We will ship your order within 24 hours after receiving your payment. We do not ship on Public Holidays.
  • Your tracking number will be updated as soon as the parcel is despatched. You can track your order on the Website by clicking on the Track My Order Tab.
  • Your invoice will be sent to your registered email address as soon as the parcel is despatched.
  • Your order usually takes between 1 to 10 working days to arrive.
  • If your order is received before 10am, we will usually ship it out on the same day. For orders placed after 10am but before 2pm, we can arrange a priority despatch for the same day. Please contact us if you require this.
  • The shipping time is an estimation based on the customer's location. Your shipping costs and estimated time can easily be calculated on each product page. Simply fill in your postcode and click calculate. The estimate given will be based on the Courier chosen.
  • Your order may arrive earlier or later depending on the volume of orders currently being handled by the Courier.



Courier  Service  Coverage On time
Startrack Road Express Service National, Po box accept 90%
Australia Post Stand Standard Road Service National, Po box accept 80%
Australia Post Express Air Fraight express  National, Po box accept 90%